New Patients

A first visit built around clarity, context, and next steps.

From scheduling to your first care recommendations, every step is designed to help you arrive informed and understand what comes next.

Step by Step

A simple first-visit process.

We take the time to listen, assess thoroughly, and explain what comes next so your first appointment feels clear instead of rushed.

Step 01

Complete your forms

After our team confirms your appointment, they will send the forms needed so your visit can focus on conversation, evaluation, and care.

Step 02

Talk through your goals

We begin with a focused conversation about your health history, symptoms, lifestyle, and what you want to get back to doing.

Step 03

Receive a focused exam

Dr. Jessica performs a chiropractic, neurologic, orthopedic, and movement assessment to understand how your body is functioning.

Step 04

Review findings and next steps

You will leave understanding what we found, what care may help, and whether treatment on day one is appropriate for you.

Clear Pricing and Insurance

No guesswork around payment or coverage.

We review costs, patient responsibility, and insurance questions before treatment begins so you can make informed decisions about care.

  • Credentialed insurance plans are listed below and updated as new contracts are added.
  • Benefit verification is provided as a courtesy whenever possible.
  • Co-pays, deductibles, co-insurance, and non-covered services are explained clearly.
  • HSA and FSA cards are accepted for eligible services.
  • Self-pay or cash-based services are discussed before they are provided.

Plans and coverage status

Current carriers and upcoming participation dates are listed below. Benefits and covered services vary by plan.

In-Network & Credentialed

AetnaAetna
Anthem Blue Cross Blue Shield
Medicare
UnitedHealthcareUnitedHealthcare

Humana upcoming participation

Effective November 1, 2026

Humana in-network participation begins November 1, 2026. Contact us to confirm your specific plan and benefits.

Benefits vary by member and plan. Benefit verification is provided as a courtesy and is not a guarantee of coverage or payment. Deductibles, copays, coinsurance, visit limits, authorization requirements, non-covered services, and final claim decisions are determined by the plan.

Back to Balance exterior entrance beside the black fence, viewed from the rear parking lot of the Bonn Building
Our entrance is around back, beside the black fence. Look for the Back to Balance shield and Suite 101A.
Find Our Office

Know where to go before your first visit.

Preview the route, parking areas, and front-door location before you leave home so arriving feels simple and familiar.

Common Questions

Answers before your first appointment.

A few practical details can make a new visit feel much easier. Here are the questions we hear most often.

Most first visits take about 40 to 50 minutes. That gives us time to review your history, perform an exam, and explain our findings without rushing.

Back to Balance

Ready for a first visit with clear next steps?

We can help you understand the process, complete your forms, and begin care with confidence.